Support
Find answers to common questions or contact us directly.
Constantinople 1453 – Support
Welcome to the support page for Constantinople 1453 – Age of the Byzantines.
If you need help using the app, experience a technical issue, or would like to report incorrect historical or location information, you can contact us.
Frequently Asked Questions
How does location access work?
Does the app require an internet connection?
The app cannot determine my location. What should I do?
I found incorrect historical information. How can I report it?
How do I report a technical problem?
Still need help?
Our support team is here to help with technical issues, questions, feedback, and historical corrections.
Contact Support
We aim to respond within 1–2 business days.
About Constantinople 1453
Constantinople 1453 – Age of the Byzantines is an immersive cultural and historical application that helps visitors explore the surviving monuments of Constantinople, discover the Byzantine city beneath modern Istanbul, and understand more than a thousand years of history.
The application is developed and published by PERROT-BEAUBOURG SASU as part of Explore The City.